Testimonials
Kind Words from Our Clients!
North bay is our go to spot for design and material purchasing. We have used their services on multiple projects and continue to recommend them to our new clients. Stop by north bay kitchen and bath for all of your remodeling design and material needs.
Northbay Kitchen & Bath (Chloe) helped us pick out all the tile for a new house construction project. This included 3 different "stone" types for bathrooms and entry foyer; Backsplash tile for the kitchen and a very special "carpet tile" for the Master Bathroom. The quality of the products are top notch and look amazing in our new ski house. We also purchased cabinet pulls, bath hardware, and a very nice tub filler with valve. Northbay can truly be a one-stop experience for the discerning design person.
From the moment we walked in we felt good about this place, with someone right there at the door to greet us and assess our needs. From there we were sent over to Kari who has been wonderful and turned our stressful renovation into a smooth and easier process. She is extremely knowledgeable and helped us make decisions. Kari really cares about her clients and gives her full attention. We are so impressed with the customer service at this place and would recommend to anyone.
Northbay Kitchen & Bath designed and remodeled my master bathroom and turned it into the master bath I have always wanted. I went in to their amazing and well appointed showroom just to get some ideas and Catherine was so pleasant and helpful, I later went back with some sketches. Catherine improved upon the design with solutions I hadn't even thought of! Her brilliant design sense made an overwhelming process simply a pleasure. Dave and his crew made the stress of construction minimal. Dave spent time with me helping to make decisions or problem solving where necessary. Though ours was a relatively small job, I never felt like a low priority. There was no "nickle and dimeing", the job kept moving along and the results were stunning. My husband is a contractor and has pretty high standards and he was completely satisfied as well. These people were just a pleasure to work with!
David is very knowledgeable and has a great staff!
Tessa was especially helpful as well....😀Beautiful building with a great selection of products.I would absolutely recommend checking them out!
Great experience with Northbay Kitchen and Bath!! Couldn't be happier with our updated kitchen! We knew we wanted a new kitchen but we really didn't know where to start. Megan from the Northbay design team helped us each step of the way in the planning process and brought so many great ideas into the design of our kitchen. All of the elements of our kitchen tied together perfectly from the cabinets to the island to the fixtures. Our new Miele appliances that Dave the owner recommended are amazing and were worth spending a little extra to get. The install teams were great and involved us in the decision making throughout the process. Everything turned out perfect and we are extremely satisfied with the way our new kitchen turned out. Would highly recommend Northbay Kitchen & Bath. Thank you Dave, Catherine, and Megan!!!
I live in the neighborhood a few blocks away from the store. My master bathroom has a huge heavy glass swinging door, that I could see (with my Senior Citizen Eyes) that the door wasn't hanging straight, and was beginning to scrape the wall when swinging it open and shut.
I stopped by the store to see if they could refer me to someone who could fix this. The staff on hand was discussing where they might refer me, when the OWNER of Northbay, on his way out for the weekend, heard our discussion.
He hopped in his car, came to my house, and personally fixed that door! And refused to take any fee for it. I did get a little scolding ("...if that door falls down, it'll kill you!"). To say I was grateful would be an understatement! It was like family taking care of family. Unheard of these days, and I never forgot it.
Fast forward a few years, the door began to "sag" again, and I remembered my Safety Scolding. Still not knowing who I might call to fix it, I called Northbay again --- and as my good luck would have it, that same guy (the owner) hopped back into his car, came to my house, fixed the door, and again, would accept no fee for his expertise and work.
Though I haven't yet engaged Northbay to do construction work in my home, you can bet your bottom dollar I wouldn't call anyone else in town! I want everyone to know that the head of this company demonstrates a high degree of professionalism, kindness, and integrity --- a guy running a company that you WANT working on your projects. He fixed me up not once, but twice. This kind of leadership will ALWAYS filter throughout an organization.
Enough so that that I (a retired business executive) will unequivocally commend this company and tell everyone who will listen: This is an organization you should do business with!
If you’re looking to remodel your kitchen or your bathroom you will find everything that you need. They have an amazing selection of materials, tiles and hardware. They provide great designs services, done with taste and they can also do the install.
Highly recommend.